FAQ

How much is shipping?

We have decided to offer a flat rate of $5 to ship anywhere in Canada or the United States!  and if your order is $50 or more shipping is free!  

How long will it take to receive my order?

We will ship your order within 1-2 days using Canada Post.  Depending on where you are located, your order will take 2 -10 days to arrive.  If you prefer a quicker delivery you may chose one of our express delivery options upon checkout.  All rates will be displayed during checkout.  

What is your return policy?

Creating high quality clothing is our number one goal, so if you find any manufacturing flaws in our products please return them for an exchange or full refund within 30 days of purchase.  Products must be in new, unworn/unwashed condition and have the original tags attached.  

Please send an email to:  [email protected] to let us know that you will be returning an item and the reason for the return.  

Please send your item to:  Peekinz Baby
                                          1864 Jacana Ave
                                           Port Coquitlam, BC
                                           V3C 5Y4

All returns and exchanges must be shipped prepaid; we cannot accept COD deliveries.  Please allow 2 weeks for processing your return.  

If you purchased your item through a Peekinz Baby retailer, please contact the retailer for their return and exchange policy.